At Chartered Shuttle, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website and booking our shuttle services.

Information We Collect:

1. Personal Information: When you book a shuttle service through our website, we collect personal information such as your name, email address, phone number, and billing information.
2. Booking Information: We may collect information related to your shuttle bookings, including pickup and drop-off locations, dates, times, and preferences.
3. Payment Information: If you make a payment for our services, we collect payment card information, billing address, and other necessary transaction details.
4. Device and Usage Information: We may automatically collect information about your device and how you interact with our website, including your IP address, browser type, pages visited, and session duration.

How We Use Your Information:

1. Service Provision: We use the information you provide to fulfill your shuttle service bookings, including processing payments, sending booking confirmations, and providing customer support.
2. Communication: We may use your contact information to communicate with you about your bookings, updates to our services, promotional offers, and important notices.
3. Improvement of Services: Your feedback and usage data help us improve our services, website functionality, and customer experience.
4. Marketing: With your consent, we may use your information to send you marketing communications about our services, special offers, and promotions.

Data Sharing and Disclosure:

1. Service Providers: We may share your information with third-party service providers like payment gateway who assist us in delivering our services, processing payments, and managing our website.
2. Legal Compliance: We may disclose your information when required by law, legal process, or governmental request, or to protect the rights, property, or safety of our company, customers, or others.

Data Security:

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or loss.

Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights:

You have the right to access, correct, update, or delete your personal information.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

Contact Us:

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at care@charteredshuttle.com or 9979880723.

By using our website and booking our shuttle services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.